How to Choose the Right Liability Insurance for Your Small Business

Did you know that 75% of small businesses are underinsured? Many entrepreneurs assume they’re “too small” to need coverage—until a customer injury, lawsuit, or property damage threatens their livelihood.

Choosing the right liability insurance doesn’t have to be overwhelming. In this guide, we’ll walk you through:
✔ The 3 essential types of liability coverage
✔ How to assess your specific risks
✔ Cost-saving strategies for small businesses
✔ Common mistakes to avoid


Step 1: Understand the 3 Main Types of Liability Insurance

1. General Liability Insurance (The Foundation)

Covers:

  • Customer injuries at your business

  • Property damage you cause

  • Advertising injuries (copyright claims, slander)

Best for: All businesses, especially those with:
• Physical locations (retail stores, restaurants)
• Client interactions (contractors, salons)

Average Cost: $500-$1,500/year


2. Professional Liability Insurance (Errors & Omissions)

Covers:

  • Mistakes in your professional services

  • Missed deadlines or undelivered results

  • Negligence claims

Best for: Service providers like:
• Consultants • Accountants • Designers • IT professionals

Average Cost: $800-$3,000/year


3. Product Liability Insurance

Covers:

  • Injuries caused by products you make/sell

  • Manufacturing defects

  • Failure to warn about risks

Best for:
• Manufacturers • Distributors • E-commerce stores

Average Cost: $750-$3,000/year


Step 2: Assess Your Specific Risks

Ask yourself:

Physical Risks

  • Do clients visit your location?

  • Do you work at client sites?

Professional Risks

  • Could a mistake in your work cost a client money?

  • Does your industry have high lawsuit risks?

Product Risks

  • Could your products potentially harm users?

  • Are you in a regulated industry (food, children’s products)?

Pro Tip: Industries with highest claim frequency:

  1. Construction

  2. Retail

  3. Professional Services

  4. Restaurants


Step 3: Calculate How Much Coverage You Need

Business Size Recommended Coverage
Solopreneur/Freelancer $500K-$1 million
Small Business (1-10 employees) $1-$2 million
Medium Business (10+ employees) $2 million+

Factors That Increase Needs:

  • High-risk industry

  • Valuable business assets

  • Working with large clients (who often require $2M+ coverage)


Step 4: Compare Policy Options & Costs

Where to Buy:

  1. Business Owner’s Policy (BOP)

    • Bundles general liability + property insurance

    • Saves 10-25% vs buying separately

  2. Standalone Policies

    • More customization options

    • Better for high-risk industries

  3. Digital Insurers (Next, Hiscox)

    • Fast online quotes

    • Good for simple businesses

Cost-Saving Tips:
• Pay annually instead of monthly
• Choose higher deductibles
• Ask about industry discounts


Step 5: Avoid These 5 Common Mistakes

❌ Assuming Your Homeowners Policy Covers Business Activities
(Most exclude business liability completely)

❌ Choosing the Cheapest Policy Without Reading Exclusions
(Some exclude key risks for your industry)

❌ Not Updating Coverage as Your Business Grows
(More employees/products = higher risks)

❌ Forgetting About Cyber Liability
(Essential if you store customer data)

❌ Not Getting Certificates of Insurance for Clients
(Many contracts require proof of coverage)


2024 Insurance Trends Small Businesses Should Know

  1. “Pay-As-You-Go” Policies

    • Only pay for active coverage periods

  2. AI-Powered Underwriting

    • Faster approvals using business data

  3. Parametric Insurance

    • Automatic payouts when specific events occur

  4. Increased Focus on Cyber Coverage

    • Now essential for most businesses


Conclusion: Protect Your Business the Smart Way

Choosing liability insurance isn’t about finding the “cheapest” option—it’s about finding the right protection for your specific risks. Start with general liability (the foundation), then add professional or product coverage as needed.

Your Action Plan:

  1. Identify your top risks using our assessment guide

  2. Get 3-5 quotes to compare coverage and costs

  3. Review annually—your needs will change as you grow

Need Personalized Advice? Visit Akolay Book News for more small business insurance guides!